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IBM 000-082 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Selling | - Customer requirements assessment - Developing System x customer solutions |
| Customer Relationship Management | - Managing customer relationships - Delivering customer presentations |
| Sales Tools and Resources | - IBM sales resources and solution tools - Solution validation resources |
| System x Product Knowledge | - System x hardware features and technologies - System x server portfolio and product positioning |
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