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IBM 000-M196 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Collaboration Platforms | - IBM Connections and enterprise social networking
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| Topic 2: Competitive Landscape | - Market comparison and differentiation
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| Topic 3: Sales Positioning and Value Proposition | - Customer use cases and solution mapping
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| Topic 4: IBM Social Software Portfolio Overview | - IBM collaboration strategy and positioning
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| Topic 5: IBM Unified Communications Solutions | - Core UC offerings
|
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