IBM Sales Mastery 00M-642

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IBM 00M-642 Exam Syllabus Topics:

IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is happening to an organization's business network?

A) Delivering on new promised Web 2.0 ideas
B) Creating new sales potentials
C) Related computer systems are only involved
D) Changing from the ground up

2. What is one of the goals when first meeting with customers?

A) Ask them which products they are going to buy today
B) Deliver high-pressure sales tactics to close the deal
C) Determine how much budget they have
D) Provoke your customer to thought and action as to how Social Business is changing how we work.

3. If two companies have the same social business goals (like getting closer to their customers) their strategies can be quite different due to their _________. Remember, ____________ eats strategy for lunch!

A) Location
B) CEO
C) Stock price
D) Culture

4. What is one of IBM's key differentiators when it comes to delivering a Social Business solution?

A) We offer only cloud-based solutions
B) We offer Facebook log-in credentials
C) We offer a single, rigid stack that needs to be installed as a single, inflexible solution
D) We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model

5. What is the capability called that allows an individual to share their own unique experiences in the IBM Connections product?

A) WebNotes
B) Talk
C) ShareFiles
D) Blogs

Solutions: