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Salesforce 201-Commercial-Banking-Functional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Collateral, Covenant & Credit Management | 17% | - Complex credit structures - Collateral tracking and valuation - Covenant monitoring |
| Topic 2: Product Configuration & Pricing | 15% | - Rate, fee and payment structures - Commercial loan and deposit products - Product catalog setup |
| Topic 3: Document Management & Compliance | 12% | - Regulatory requirements - Document lifecycle - Audit trails and reporting |
| Topic 4: Loan Origination & Underwriting | 18% | - Application intake and processing - Credit analysis and financial statements - Underwriting workflows |
| Topic 5: Relationship Management & Hierarchy Modeling | 18% | - Access control and permissions - Contact and stakeholder mapping - Organizational relationships |
| Topic 6: Client Onboarding & Account Management | 20% | - Multi-entity account structures - KYC and regulatory compliance - Customer data management |
Salesforce nCino 201 Commercial Banking Functional Sample Questions:
Question 1
Once the Covenant Compliance record is set to Compliant status, the Next Evaluation Date on the parent Covenant automatically moves forward based on the frequency set on the parent Covenant. This is accomplished via workflow rules and can be customized.
Which of the following is necessary for a sync with records coming from the Core?
A. A match on the lookupKey value for the record
B. A match on the Relationship Social Security Number or Tax ID
C. A match on the name of the record
D. A Salesforce ID match
Question 2
True or False? The roles used in loan team member alerts configuration are the standard Salesforce roles.
A. False
B. True
Question 3
When configuring nCino feature from a knowledge base article and a necessary field is not available on the page layout what is the best FIRST step to take to locate the field?
A. Click edit page layout and search for the missing field
B. Chatter your team lead
C. Create the field
D. Check with the knowledge team to make sure the article is up to date
Question 4
When renewing/modifying a loan, an appendage is added to the loan number. This is configured where?
A. CFG_ConfigValues
B. CFG_ConfigKeys
C. Custom Settings
D. nCino Administration
Question 5
When configuring the form template, which of the following items are nCino's recommended best practices?
A. When configuring a query within a table, navigate to Table Properties and uncheck the "Automatically Resize" checkbox
B. Utilize the Schema Builder functionality when uncertain about how to query to a certain field on a related object to understand the data structure and how the objects are connected
C. Ensure that all quotation marks within queries are the straight quotes " " instead of utilizing the curly Microsoft Word quotation marks " "
D. Copy field API values from the "Show Available Fields" window to eliminate any misspellings caused by manual entry
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: A,B,C,D |


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