Software Troubleshooting
What should you look for when troubleshooting computer software? That question and much more will be addressed by this section. This is also the same domain that covers the troubleshooting of PC issues, IT best practices for removing malware, troubleshooting application issues, and mobile OS, and troubleshooting application security issues.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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CompTIA 220-1002: Career Opportunities
CompTIA A+ is undoubtedly one of the leading certifications in the IT industry. With this certificate, you can position your career for speedy growth. Additionally, you can build on your expertise and earn more advanced certifications to significantly improve your professional potential. The A+ certificate is recognized by the organizations across the world, including Nissan, HP, Intel, Dell, RICOH, and BlueCross BlueShield, among others. After getting certified, the professionals can take up different job roles. Some of these include a Service Desk Analyst, a Help Desk Technician, a Technical Support Specialist, a Data Support Technician, a Desktop Support Administrator, an End-User Computing Technician, a Field Service Technician, a System Support Specialist, and an Associate Network Engineer. The salary for these specialists is also very attractive with an average annual remuneration of $87,000. It is essential to mention that a job role, years of experience, and the type of organization will determine the actual salary of an individual.
CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 22% | - Security practices
|
| Operating Systems | 28% | - Other operating systems
|
| Software Troubleshooting | 28% | - Windows troubleshooting
|
| Operational Procedures | 22% | - Safety and environmental procedures
|


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