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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment that includes Microsoft Lync Server 2013 Standard Edition. A user uploads an inappropriate photo to his Lync profile. Your customer wants to remove the ability for users to display any photo in their Lync profile until the company can put a profile image policy in place. You need to remove the ability for users to display profile photos within Lync. Which cmdlet should you run?

A) Set-CsClientPolicy -Identity Global -DisplayPhotoNoPhoto
B) Set-CsClientPolicy -Identity Global -EnableAppearOffline $true
C) Get-CsClient Policy | Set-CsClient Policy -ExcludedContactFolders "Contacts"
D) Set-CsUserServicesPolicy -Identity Global -UcsAllowed $true

2. You support a Microsoft Lync Server 2013 environment that includes:
-Two Enterprise consolidated Lync servers in a single pool,
-Two Edge consolidated Lync servers in a single pool,
-One Microsoft Office Web Apps server, and
-One reverse HTTP(S) proxy server. Microsoft Exchange 2010/Microsoft Outlook 2013 are used for internal email and Unified Messaging. The email solution has been used within the company for an extended time without any issues. Unified Messaging has been configured and set
up as part of the Lync 2013 implementation project. You plan to deploy Enterprise Voice for all users, including users who have Lync Phone Edition (LPE) devices that are connected by using a LAN cable and a USB cable. You begin migrating test accounts. When a test user signs into Outlook 2013 and Lync 2013, all communications appear to be working as expected. Outlook creates the user profile as expected and logs into the test user mailbox. The test user signs into Lync as expected and is able to communicate with Exchange by using Exchange Web Services (EWS).
After the test user signs into Lync, a prompt is displayed requesting user credentials for the Lync Phone Edition device. The test user enters his credentials and the phone signs into Lync; however, after a short period of time, a yellow warning triangle appears on every test LPE device. In reviewing the LPE device for errors, you discover that Exchange integration is failing with the following error: "Connection to Microsoft Exchange is unavailable. Please contact your support team." Logs from the LPE Device are displayed in the Exhibit 1. (Click the Exhibit button.)

Internet Information Services (IIS) logs on the Exchange Client Access server (CAS) are displayed in Exhibit 2. (Click the Exhibit button.)

You need to ensure that the LPE device can authenticate to EWS. What should you do?

A) Update the Lync server internal web services certificate on each front-end pool server.
B) Update the certificate chain on the Exchange CAS.
C) Reissue the current Exchange CAS server certificate and bind to the IIS service.
D) Remove the Lync Client certificates for the test user from the Lync server.

3. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A) Run the Remove-CsConferenceDirectory cmdlet.
B) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.
C) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
D) Run the Move-CsConference Directory cmdlet.

4. You administer Microsoft Lync Server 2013 clients and servers in your customer's
network. All client computers run Windows 8 Enterprise and Microsoft Lync 2013.
The computers are members of an Active Directory Domain Services (AD DS)
domain named contoso.com. A user installs the Lync Windows Store App on his
computer. He reports that he is unable to sign in to the Lync Windows Store App.
The same user can successfully sign in by using Lync 2013. You need to diagnose
the reason for the failure. What should you do?

A) Run nslookup against an external DNS server.
B) Flush the DNS cache on the client computer.
C) Open a Telnet session to the Lync server.
D) Run nslookup against the internal DNS server.

5. Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A) Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
B) Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)
C) Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
D) Install the latest Microsoft Office Communicator 2007 R2 update.

Solutions: