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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Macintosh Hardware Fundamentals | - Hardware diagnostics and troubleshooting
|
| macOS System Fundamentals | - Operating system installation and configuration
|
| Networking and Connectivity | - Network configuration
|
| Service Procedures and Safety | - Customer support procedures
|
Apple Macintosh Service Certification Sample Questions:
Question 1
Examine the exhibit.
What is the correct name for this type of pixel anomaly?
A. Stuck sub-pixel
B. Bright dot defect
C. Vertical TAB fault
D. Dark dot defect
Question 2
You are attempting to power a Mac mini (Late 2009) with an 85 Watt power adapter. Will this work?
A. No
B. Yes
Question 3
Which section of any Apple Technician Guide is the BEST place to look for instructions for replacing an internal component?
A. Take Apart
B. Basics
C. Views
D. Troubleshooting
Question 4
A computer service technician says "I don't use ESD precautions and have never had a problem." What (if anything) is wrong with this statement?
A. ESD damage is really not as bad as everyone thinks.
B. Nothing is wrong with this statement.
C. ESD happens only to inexperienced technicians.
D. ESD damage may not appear immediately.
Question 5
Where is the best place for a customer to look for information about locating her Mac's serial number?
A. Discussions
B. User's manual
C. Service News
D. Downloads
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: B |
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