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IBM IBM Certified Solution Advisor A2010-591

A2010-591

Exam Code: A2010-591

Exam Name: Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3

Updated: Sep 20, 2026

Q & A: 86 Questions and Answers

A2010-591 Free Demo download:

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A2010-591 PDF Price: $129.00  $49.99


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IBM A2010-591 Exam Syllabus Topics:

SectionObjectives
Service Management Processes- Change and configuration management basics
- Incident, problem, and service request management
- Service catalog and fulfillment workflows
Architecture and Integration- Integration with ITSM and enterprise systems
- Tivoli automation architecture components
- Data flow and system interaction model
Operations and Administration- Monitoring and operational management
- System setup and configuration basics
- Troubleshooting and maintenance practices
Tivoli Service Delivery and Process Automation Overview- Process automation concepts and business value
- IBM Tivoli service management portfolio and positioning
- IT service management (ITSM) fundamentals
Tivoli Service Automation Concepts- Service provisioning and orchestration fundamentals
- Workflow automation and process execution
- Resource and lifecycle management

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

Question #1
How is a power user of an IT asset and service management system defined?

A. A user who is responsible for management of the system administration team.
B. A user who is an expert in programming additional features to the system which will be used by other users.
C. A user with the highest level of authorization to access the system.
D. A user who has the ability to use advanced features of the system which are beyond the abilities of regular users.


Question #2
Which process tool can be used to align ITIL processes with Tivoli products?

A. IBM Tivoli Unified Process
B. IBM Rational Unified Process
C. IBM Process Alignment Product
D. IBM Tivoli Educator Process


Question #3
A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?

A. Custom Server Templates for TADDM
B. Migration Manager
C. Custom Server Extensions for TADDM
D. IBM Tivoli Integration Composer


Question #4
The solution design architecture is missing integration to the customer's ERP system. There is a requirement to periodically migrate and transform the customer relationship management data. Which component provides this integration?

A. Migration Manager
B. IBM Tivoli Directory Integrator
C. Integration Framework
D. IBM Tivoli Integration Director


Question #5
Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?

A. Job List
B. Tasks List
C. Tasks Plan
D. Job Plans


Solutions:

Question #1
Correct Answer: D
Question #2
Correct Answer: A
Question #3
Correct Answer: D
Question #4
Correct Answer: B
Question #5
Correct Answer: D

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