PDF VersionIn a few years, Salesforce Arch-301 certification exam has become a very influential exam which can test computer skills.The certification of Salesforce certified engineers can help you to find a better job, so that you can easily become the IT white-collar worker,and get fat salary.
However, how can pass the Salesforce Arch-301 certification exam simple and smoothly? ITCertMaster can help you solve this problem at any time.
ITCertMaster is a site which providing materials of International IT Certification. ITCertMaster can provide you with the best and latest exam resources.The training questions of Salesforce certification provided by ITCertMaster are studied by the experienced IT experts who based on past exams. The hit rate of the questions is reached 99.9%, so it can help you pass the exam absolutely. Select ITCertMaster, then you can prepare for your Salesforce Arch-301 exam at ease.
Our materials of Salesforce Arch-301 international certification exam is the latest collection of exams' questions, it is covering a comprehensive knowledge points. It is the best assistant for you preparation about the exam. You just need to spend 20-30 hours to remember the content of the questions we provided.
All customers that purchased the materials of Salesforce Arch-301 exam will receive the service that one year's free update, which can ensure that the materials you have is always up to date. If you do not pass the exam after using our materials, you can provide the scanning items of report card which provided by authorized test centers (Prometric or VUE) . we will refund the cost of the material you purchased after verified, We guarantee you interests absolutely.
Before you select ITCertMaster, you can try the free download that we provide you with some of the exam questions and answers about Salesforce Arch-301 certification exam. In this way, you can know the reliability of ITCertMaster.
ITCertMaster is the best choice which can help you to pass the Salesforce certification exams, it will be the best guarantee for your exam.
No matter what level of entry you are for your Salesforce Certification, you will pass your Arch-301 exam, FAST!
Quickly select ITCertMaster please! Select ITCertMaster is equivalent to choose a success. With it you can complete your dreams quickly!
Easy and convenient way to buy: Just two steps to complete your purchase, we will send the product to your mailbox quickly, you only need to download e-mail attachments to get your products.
Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| B2B Commerce | 15% | - Integration with other Salesforce clouds - B2B Commerce solution design |
| Discovery and Customer Success | 25% | - Customer-centric discovery techniques - Discovery artefacts (e.g., Reference Architecture diagram) - Quantitative and qualitative objectives to measure project success |
| Revenue Cloud | 10% | - CPQ and billing solutions - Revenue lifecycle management |
| Experience Cloud | 5% | - Portal and community solutions - Partner and customer engagement |
| Service Cloud | 10% | - Case management and automation - Service process design |
| Field Service | 5% | - Field service operations - Work order and scheduling optimization |
| Sales Cloud | 10% | - Opportunity and lead management - Sales process optimization |
| Data Management | 5% | - Data modeling and architecture - Data quality and governance |
| Marketing Cloud | 5% | - Customer journey design - Marketing automation integration |
| Integration | 5% | - API management and data integration - MuleSoft integration patterns |
| Analytics | 5% | - CRM Analytics (Tableau CRM) implementation - Data visualization and reporting |
Salesforce Certified B2B Solution Architect Sample Questions:
Question 1
A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.
What should a Solution Architect recommend as the top priority to start this journey?
A. Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.
B. Plot the map of the current system landscape and identify key areas where the B2B multi-cloud solution will fit in.
C. Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.
D. Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.
Question 2
Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce productsincluding Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.
Which two features should a Solution Architect suggest to maintain these constraints?
A. Third-party ETL, Profiles
B. Salesforce Connect, User Permission Sets
C. Salesforce Connect, User Profiles
D. Apex Callouts, User Permissions Sets
Question 3
Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out toUC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?
A. Sales Cloud, Partner Relationship Management, and Einstein
B. Sales Cloud, B2B Commerce, and Customer Community
C. Sales Cloud, Service Cloud, and Partner Relationship Management
D. Sales Cloud, B2B Commerce, and Partner Relationship Management
Question 4
Universal Containers (UC) is about to complete the first phase of its digital transformation with its new Lead to Invoice process that incorporates several clouds like Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and MuleSoft. UC is now creating a Center of Excellence and focusing on a purely Agile methodology for working on new releases. UC wants to understand some of the considerations around release planning.
What are two recommendations a Solution Architect should make to ensure UC's releases to production work within its release schedule and there are no delays in future releases?
Choose 2 answers
A. Fix the scope of the sprint during release planning regardless of how long it takes.
B. Use the last sprint of the release to stabilize it and eliminate identified issues.
C. Create a regular sprint cadence across the different teams to demonstrate new functionality.
D. Utilize the last sprint to include functionality that was missed from previous sprints.
Question 5
Northern Trail Outfitters (WO) istransforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers
A. Business Analyst
B. Field Service Agent
C. Field Service Manager
D. NTO employee representing a typical customer
E. Project Manager
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: B,C | Question 5 Answer: A,B,C |
1048 Customer Reviews
