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ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Investigating the Business Situation | 15% | - Document analysis, scenarios, prototyping - Interviewing, workshops, observation - Recording and documenting findings |
| Business Process Modelling | 15% | - Process hierarchy and models - Value chain analysis - Improving business processes |
| Stakeholder Analysis and Management | 12.5% | - Power/Interest grid and RACI matrix - Identifying stakeholders - Managing stakeholder communication |
| The Strategic Context | 12.5% | - External environment analysis (PESTLE) - Internal environment analysis (VMOST, SWOT) - Business Analysis Service Framework |
| The Business Analysis Role | 12.5% | - Business Analysis competencies - Scope and responsibilities of a Business Analyst - Business Analysis process model |
| Requirements Engineering | 17.5% | - Requirements elicitation, classification, documentation - Use cases and data models - Requirements validation and management |
| Making a Business Case | 15% | - Feasibility assessment - Cost-benefit analysis - Developing and presenting the business case |
ISEB Foundation Certificate in Business Analysis Sample Questions:
1. Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?
A) Activity sampling.
B) Protocol analysis.
C) Scenario analysis.
D) Shadowing.
2. What are business case development, subject matter expertise and procurement all examples of?
A) Behavioural skill competencies required by business analysts.
B) Personal knowledge competencies required by business analysts.
C) Business knowledge competencies required by business analysts.
D) Technique competencies required by business analysts.
3. Which of the following describes the objectives in a MOST analysis?
A) The approach the organisation intends to take to achieve its declared mission.
B) The detailed means by which an agreed business strategy will be implemented.
C) The statements declaring what the business is in and what it intends to achieve.
D) The goals against which the organisation's achievements can be measured.
4. Which of the following is a primary activity in the value chain?
A) Firm infrastructure.
B) Technology development.
C) Service.
D) Procurement.
5. A requirement has been identified as beneficial. It will be included in the system if it does not take too long to deliver or cost too much. How would this requirement be prioritised in the MoSCoW classification?
A) As a 'W'.
B) As a 'S'.
C) As a 'M'.
D) As a 'C'.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |
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