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IBM C2070-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning, Architecture, Installation and Configuration | 21% | - Installation and configuration procedures - Development vs production environments - System requirements and prerequisites - IBM Case Manager architecture overview - Integrated components and licensing |
| Testing and Deploying a Case Solution | 8% | - Deployment tools and processes - Exporting and importing solutions - Testing procedures and validation |
| Security and Administration | 9% | - User and group management - Role-based security model - Monitoring and maintenance |
| Extending Case Manager Solutions | 14% | - Custom widgets and user interfaces - Forms and external data services - REST API usage and customization - Integration with IBM BPM and FileNet P8 |
| Business Metrics and Analytics | 9% | - Cognos Real-time Monitoring - Content Analytics integration - Case Analyzer configuration |
| Migrating Solutions to Production | 9% | - Deployment Manager and Administration Client - Migration requirements and planning - Post-migration verification |
| Designing a Case Solution | 39% | - Case relationships and data integration - Security and access control configuration - Tasks, steps, roles and inbaskets - Business rules and page design - Case types, properties and document classes |
IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:
Question #1
During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?
A. System
B. Required
C. Optional
D. User Created
Question #2
Which two items are always part of a case management solution? (Choose two.)
A. Database lookups
B. Process fragments
C. Content objects
D. System integrations
E. Analytics
Question #3
A Solution Package is exported in what format?
A. JSON
B. ZIP
C. RAR
D. XML
Question #4
What allows Case workers to view both IBM Case Manager and IBM BPM work items simultaneously from the same view, by using the Connector widget for IBM Business Process Manager?
A. Case List Widget
B. Inbasket Widget
C. Integrated Inbox
D. Command Widget
Question #5
A solution designer creates a custom Case page in the Case Client. However, when adding this page, the analyst does not duplicate the default Case page in the solution space. The analyst enhances the page by adding the out of the box Case List widget, a Case Search widget, and a website widget from the catalog. Which action must the analyst perform to make the custom page functional?
A. Add the Case Information Widget from the catalog.
B. Add a script adapter widget and wire it to the Case List and Case Search widgets.
C. Add the Command widget which automatically wires to the Case List and Case Search widgets.
D. Add the Command widget and manually wire this widget to the Case List and Case Search widgets.
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: B,C | Question #3 Correct Answer: B | Question #4 Correct Answer: C | Question #5 Correct Answer: C |
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