ISQI iSQI Software Testing & Quality CTFL-UT

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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
B) Put the first phone you find in your shopping cart!
C) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
D) Which mobile operating system do you prefer?

2. What location is NOT suitable for conducting a usability test?

A) A room where no action of the user can be seen or recorded by any means.
B) Two office rooms that are connected by a video link.
C) A room at the place where the test participant lives or works.
D) A public place, such as a cafe.

3. Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input

A) i, ii, & iii are true, iv & v are false
B) iv & v are true, i, ii & iii are false
C) i & iii are true, ii, iv & v are false
D) i, iii, iv & v are true, ii is false

4. What's the difference between an informal usability review and an expert usability review?

A) Contrary to an expert review, an informal usability review is based on opinion
B) An expert usability review is a formal review, not an informal review
C) An informal review only requires one reviewer
D) No formal usability qualifications are required for an informal usability review

Solutions: