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Certification Path
Salesforce Administrator Certification and Salesforce Service Cloud Consultant Certification can act as a prerequisite for this exam.
Who should take the FSL-201 exam
Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce FSL-201 Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce FSL-201 Exam then he should take this exam.
Reference: https://trailhead.salesforce.com/en/academy/classes/fsl201-implement-salesforce-field-service/
Salesforce FSL-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Introduction to Salesforce Field Service | - Field Service Overview
|
| Scheduling | - Scheduling Configuration
|
| Contractors | - External Workforce Management
|
| Dispatcher Console | - Dispatch Operations
|
| Main Elements | - Service Structure
|
| Field Technician Mobility | - Mobile Workforce
|
| Initial Configuration | - System Setup
|
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