HP HP ExpertONE Certification HP2-B102

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HP HP2-B102 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What is an accurate description of HP OXP?

A) Limits the types of reports that HP Web Jetadmin can run
B) Provides a consistent user experience with an intuitive user interface
C) Increases the costs of installing partner solutions
D) Has four layers: device, management, workflow, and service

2. What is an advantage of a contractual sale?

A) It involves only the sales person and the IT manager
B) It requires the lowest time investment of all sales methods
C) It has a short cycle,
D) It has higher margin potential than other sales methods

3. Why is understanding the meaning of color important?

A) to pick the colors that best match the user's personality
B) to select colors similar to a competitor's colors
C) to select colors that are easily available in the print market
D) to avoid sending the wrong message to your customers

4. What do traditional copier-centric agreements usually include?

A) No fees for breaking the contract early
B) Accessories for the device at no additional cost
C) Free additional memory
D) A basic monthly fee with a per-copy charge over the maximum allowed monthly

5. What is the role of the reseller during the support stage of the technology lifecycle?

A) to provide training for end users and address operation issues
B) to determine how to redeploy devices
C) to cross-sell additional accessories and service
D) to monitor usage and to notify managers if users abuse their printing privileges

Solutions: