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HP HP Sales Certified HP2-H86

HP2-H86

Exam Code: HP2-H86

Exam Name: HP Managed Print Specialist Select 2019

Updated: Jul 28, 2026

Q & A: 30 Questions and Answers

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HP HP2-H86 Exam Syllabus Topics:

SectionObjectives
Solutions and Services- HP print solutions portfolio
  • 1. Managed print services offerings
    • 2. Device and fleet management solutions
      - Implementation and deployment
      • 1. Service delivery lifecycle
        • 2. Customer onboarding processes
          Sales and Customer Engagement- Account management
          • 1. Lifecycle account strategy
            • 2. Customer retention and expansion
              - Solution selling approach
              • 1. Identifying customer requirements
                • 2. Positioning HP MPS solutions
                  Security and Optimization- Print security fundamentals
                  • 1. Device security considerations
                    • 2. Document and data protection in print environments
                      - Cost control and efficiency
                      • 1. Cost reduction strategies in MPS
                        • 2. Workflow optimization
                          Managed Print Services Overview- HP Managed Print Services concepts
                          • 1. Print fleet optimization concepts
                            • 2. MPS value proposition and business outcomes
                              - Assessment and discovery
                              • 1. Cost and usage analysis
                                • 2. Customer print environment assessment

                                  HP Managed Print Specialist Select 2019 Sample Questions:

                                  1. in addition to hardware, what else must be included in an MPS solution to help the customer streamline their process? (Select two.)

                                  A) services
                                  B) mono PageWide technology A3 printers
                                  C) color printers
                                  D) supplies
                                  E) HP Care Packs
                                  F) flow MFPs for digital sending


                                  2. What is the key takeaway from the "30% of enterprises experience phishing attacks every day statement?

                                  A) The statement is using real life examples.
                                  B) The statement explains how HP JetAdvantage Private Print works.
                                  C) The statement emphasizes the importance of General Data Protection Regulation (GDPR).
                                  D) The statement points out that printers are similar to PCs and should be an integral part of IT security.


                                  3. What is a possible outcome of the BIOS and firmware being unprotected in modern-day printers?

                                  A) Users would be able to exploit the control panel and change device settings and functions.
                                  B) Documents left in the output tray could fall into the wrong hands.
                                  C) Compromised firmware could open a device and the network for an attack.
                                  D) The firmware or BIOS cannot be attacked on a printer as it is different from a PC.


                                  Solutions:

                                  Question # 1
                                  Answer: E,F
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: A

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