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IBM Sales Mastery M2040-671

M2040-671

Exam Code: M2040-671

Exam Name: IBM Notes and Domino Sales Mastery Test v3

Updated: Nov 05, 2026

Q & A: 50 Questions and Answers

M2040-671 Free Demo download:

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IBM M2040-671 Exam Syllabus Topics:

SectionWeightObjectives
Integration and Mobility Solutions20%- Integration with IBM Connections
- BYOD and cross-platform support
- IBM Notes Traveler
Competitive Positioning and Sales Strategy20%- Objection handling
- Sales process and customer engagement
- Comparison with competing solutions
IBM Notes and Domino Product Overview20%- Architecture and components
- Key features and capabilities
- Notes and Domino 9.0 Social Edition highlights
Product Benefits and Value Proposition25%- Use cases and deployment scenarios
- Business and technical advantages
- ROI and cost savings
Licensing and Pricing Models15%- Edition and package options
- PVU and server licensing
- User-based licensing

IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

Question #1
Name the product that comes with an active license of Notes and Domino and provides a rapid application development and deployment tool that can quickly build low cost, scalable, social business applications that can be accessed from mobile devices:

A. IBM Domino Designer
B. IBM Notes Traveler
C. IBM Sametime
D. IBM Symphony


Question #2
What is the best description of how IBM Notes and Domino 9.0 Social Edition assists users to get through the vast amount of email received everyday?

A. By providing a clean, easy to use experience like Group By Date that allows users an easy way to categorize what they've received that day
B. Forcing users to open up multiple programs just to read an attachment
C. Providing users with complex interface decisions to get their work done
D. Sending any email over 1k to the Trash folder


Question #3
What option can best solve the problem of customers not wanting to re-invest in IBM Notes and Domino because their applications are boring, ugly and clunky?

A. Invest in months of re-coding old applications over to C++
B. Utilize XPages to update the look and push out legacy applications to mobile devices
C. Back up those old applications and start fresh with Rational Application Developer
D. Utilize Tivoli Directory Integrator to combine disparate corporate directories


Question #4
If a customer has moved off Domino and chosen another vendor for their messaging server, what is the next recommended option you could try to get Domino services revenue?

A. Enquire about their network topology
B. See if they are interested in modernizing their existing critical Domino applications with XPages to deliver them to mobile devices
C. Ask if they know any other companies that would like to buy IBM messaging solutions
D. Ask if they have thought about Google Mail


Question #5
Which best represents the recommended approach to use during a first meeting with a customer?

A. Start by showing a slide deck that covers every product you are selling
B. Immediately ask them how much they are willing to spend with you today
C. Ask questions, not to just get an answer, but to get them talking about themselves and their business pains. Find the pain first, then apply the solution.
D. Bring in your entire development team to show how deep your coding skills are


Solutions:

Question #1
Correct Answer: A
Question #2
Correct Answer: A
Question #3
Correct Answer: B
Question #4
Correct Answer: B
Question #5
Correct Answer: C

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