PDF VersionIn a few years, Microsoft MB-910-Deutsch certification exam has become a very influential exam which can test computer skills.The certification of Microsoft certified engineers can help you to find a better job, so that you can easily become the IT white-collar worker,and get fat salary.
However, how can pass the Microsoft MB-910-Deutsch certification exam simple and smoothly? ITCertMaster can help you solve this problem at any time.
ITCertMaster is a site which providing materials of International IT Certification. ITCertMaster can provide you with the best and latest exam resources.The training questions of Microsoft certification provided by ITCertMaster are studied by the experienced IT experts who based on past exams. The hit rate of the questions is reached 99.9%, so it can help you pass the exam absolutely. Select ITCertMaster, then you can prepare for your Microsoft MB-910-Deutsch exam at ease.
Our materials of Microsoft MB-910-Deutsch international certification exam is the latest collection of exams' questions, it is covering a comprehensive knowledge points. It is the best assistant for you preparation about the exam. You just need to spend 20-30 hours to remember the content of the questions we provided.
All customers that purchased the materials of Microsoft MB-910-Deutsch exam will receive the service that one year's free update, which can ensure that the materials you have is always up to date. If you do not pass the exam after using our materials, you can provide the scanning items of report card which provided by authorized test centers (Prometric or VUE) . we will refund the cost of the material you purchased after verified, We guarantee you interests absolutely.
Before you select ITCertMaster, you can try the free download that we provide you with some of the exam questions and answers about Microsoft MB-910-Deutsch certification exam. In this way, you can know the reliability of ITCertMaster.
ITCertMaster is the best choice which can help you to pass the Microsoft certification exams, it will be the best guarantee for your exam.
No matter what level of entry you are for your Microsoft Certification, you will pass your MB-910-Deutsch exam, FAST!
Quickly select ITCertMaster please! Select ITCertMaster is equivalent to choose a success. With it you can complete your dreams quickly!
Easy and convenient way to buy: Just two steps to complete your purchase, we will send the product to your mailbox quickly, you only need to download e-mail attachments to get your products.
What are the prerequisites and eligibility criteria for Microsoft MB-910 Certification Exam
For this certification, you must have a basic understanding of computer programming, VB.NET, and C#. Basic knowledge of Microsoft Windows OS, MS Office tools, SQL Server Management Studio tools, and other related products is a requirement for this certification.
Microsoft MB-910 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Describe Dynamics 365 Marketing (10-15%) | |
| Identify Dynamics 365 Marketing capabilities | - describe how to target customers by using segments and subscription lists - describe the lead generation and qualification process including lead scoring - describe customer journeys - describe event management features and capabilities |
| Describe related marketing apps | - describe the capabilities of LinkedIn Campaign Manager - describe the capabilities of Dynamics 365 Customer Voice - describe the capabilities of Dynamics 365 Customer Insights including audience insights and experience insights |
Describe Dynamics 365 Sales (15-20%) | |
| Describe the Dynamics 365 Sales lifecycle | - describe leads and the process for qualifying leads - describe the opportunity management process - describe the quote lifecycle - describe use cases for orders and invoices - describe processes and tools used for forecasting sales |
| Describe related sales apps | - describe capabilities of Dynamics 365 Sales Insights - describe capabilities of LinkedIn Sales Navigator |
Describe Dynamics 365 Customer Service (15-20%) | |
| Describe Dynamics 365 Customer Service components | - describe cases, queues, and entitlements - describe Knowledge Management - describe service-level agreements (SLAs) |
| Describe related customer service apps | - describe Omnichannel for Customer Service - describe Connected Customer Service - describe Customer Service Insights |
Describe Dynamics 365 Field Service (15-20%) | |
| Describe the work order lifecycle | - describe the lifecycle of a work order including work order creation - describe sources for work orders including cases, opportunities, IoT device sensor alerts, and agreements - describe capabilities for the Inspections feature |
| Describe scheduling capabilities | - describe resource management capabilities including skills, and proficiency models - identify available Universal Resource Scheduling (URS) scheduling options including Schedule Assistant, Resource Schedule Optimization (RSO), and geolocation for technicians - describe how Dynamics 365 Field Service uses artificial intelligence (AI) to help organizations become more efficient |
| Describe inventory and asset management capabilities | - describe inventory management transaction types - describe customer asset management and preventive maintenance processes - describe options for performing proactive customer asset maintenance by implementing IoT |
Describe Project Operations (15-20%) | |
| Identify Project Operations capabilities | - describe project components including contracts, stages, assignments, and fixed price versus time and material estimates versus retainer contracts - identify views and reports that aid a project service company in making decisions |
| Describe project sales capabilities | - describe the process for converting leads into projects - describe opportunity management and quote management for project-based and product-based quotes - describe use cases for project contracts |
| Describe project planning and resource management capabilities | - describe allocation methods, tasks, subtasks, and assignments - describe time and expenses entry, and entry approvals - describe resource skills and proficiency models - identify Interactive Gantt charts, Kanban boards, Resource Utilization boards, and Schedule boards |
Describe shared features (15-20%) | |
| Identify common customer engagement features | - describe customers and activities - describe the product catalog - describe price lists, discounts, and currencies - describe cases - describe resources |
| Describe reporting capabilities | - describe built-in reporting capabilities including dashboards, charts, views, and Report Wizard - describe options for exporting data to Microsoft Excel - describe options for analyzing data by using Power BI |
| Describe integration options | - describe Microsoft Teams integration capabilities - describe use cases for integrating with Microsoft Excel and Microsoft Word - describe options for managing documents by using SharePoint Online - describe email integration capabilities |
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
Microsoft MB-910 Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Describe the capabilities of shared features (10-15%) | 10-15% | - Describe reporting and analytics capabilities
|
| Topic 2: Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%) | 10-15% | - Describe segments and leads
|
| Topic 3: Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%) | 25-30% | - Describe customer service insights
|
| Topic 4: Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%) | 25-30% | - Describe the core capabilities of Dynamics 365 Sales
|
| Topic 5: Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%) | 10-15% | - Describe the Field Service mobile app
|
0 Customer Reviews
