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Microsoft MB4-001 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Mobile and Field Operations	15%	- Remote data synchronization - Field technician workflow - Mobile client configuration
Topic 2: Service Order Management	30%	- Creating and managing service orders - Labor, materials, and expenses tracking - Scheduling and dispatching
Topic 3: Contracts and Agreements	20%	- Warranty and coverage management - Service contract creation and maintenance - Billing and invoicing setup
Topic 4: Reporting and Integration	10%	- Built-in reports and analytics - Integration with Microsoft Solomon ERP - Troubleshooting common issues
Topic 5: Field Service Setup and Configuration	25%	- System requirements and installation - User roles and security configuration - Service management settings