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IBM IBM Mastery P6040-014

P6040-014

Exam Code: P6040-014

Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery

Updated: Sep 22, 2026

Q & A: 65 Questions and Answers

P6040-014 Free Demo download:

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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Installation and Configuration25%- Software setup
  • 1. Remote management tools
    • 2. Operating system support
      - Hardware installation
      • 1. Component replacement
        • 2. ESD safety procedures
          Topic 2: Maintenance and Support Resources20%- IBM support tools
          • 1. Knowledgebase access
            • 2. Documentation and technical notes
              - Service procedures
              • 1. Field replaceable units
                • 2. Preventive maintenance
                  Topic 3: System Overview and Architecture20%- Hardware specifications
                  • 1. I/O ports and expansion
                    • 2. Cooling and power design
                      • 3. Processor and memory
                        - Features and design concepts
                        • 1. Environmental specifications
                          • 2. Tool-less serviceability
                            Topic 4: Diagnostics and Troubleshooting35%- Startup and POST analysis
                            • 1. LED and beep codes
                              • 2. Diagnostic utilities
                                - Component-level troubleshooting
                                • 1. Display and peripherals
                                  • 2. Power and storage
                                    • 3. Network and communication

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      Question #1
                                      Which two statements are true about "dual-channel memory enabled"technology? (Choose two)

                                      A. It doubles the capacity of feeding data to the processor.
                                      B. It is the equivalent of having two pipelines to the processor rather than one.
                                      C. It partitions a portion of the hard disk drive to be used as an additional memory cache.
                                      D. It makes use of virtual RAM.
                                      E. It has two sets of memory slots (two each) on the system board.


                                      Question #2
                                      After the IBM SurePOS 5x5 is powered down, which action should be taken if the fan is still running?

                                      A. nothing; this is normal for the type of power supply used
                                      B. ensure that the hard disk drive fan and the processor fan are plugged into the system board
                                      C. using a voltmeter; verify that the power supply output voltage is +12.0 V
                                      D. replace the power supply fan


                                      Question #3
                                      What does improved serviceability refer to in relation to theIBM SurePOS 5x5 models?

                                      A. having rigorously tested each component used in the systems to ensure a longer life span
                                      B. having on-site service, 24 hours a day, five days a week, next day response time
                                      C. having the virtually tool-less design of several components
                                      D. having on-site service, 24 hours a day, seven days a week, same day responsetime


                                      Question #4
                                      Which IBM SurePOS 5x5 warranty service type is optional in the U.S., but standard for all other countries?

                                      A. carry-in repair
                                      B. depot repair
                                      C. on-site repair
                                      D. off-site repair


                                      Question #5
                                      Which three Field Upgradeable Units exemplify the "virtuallytool-less" design of the IBM SurePOS 5x5? (Choose three.)

                                      A. processor
                                      B. I/O cover
                                      C. display panel
                                      D. system board
                                      E. integrated 2x20 customer display
                                      F. optional secondary video adapter


                                      Solutions:

                                      Question #1
                                      Correct Answer: A,B
                                      Question #2
                                      Correct Answer: A
                                      Question #3
                                      Correct Answer: C
                                      Question #4
                                      Correct Answer: C
                                      Question #5
                                      Correct Answer: B,C,D

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