Pegasystems Pega PCDC PEGAPCDC86V1

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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

Question #1
HOTSPOT
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers.
The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

Question #2
U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)

A. No annual fee credit card
B. Credit card status
C. 1% cash back credit card
D. Credit card number

Question #3
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?

A. Propensity
B. Context weighting
C. Action value
D. Business weighting

Question #4
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

As a decisioning consultant, how do you implement the business requirement?

A. Add a decision table to a decision strategy and reference it in the scorecard component.
B. Add the risk segmentation rules in the Results tab of the scorecard rule.
C. Add three contact policies that correspond to the three risk segments.
D. Add a decision table to a decision strategy and pass the credit score as the parameter.

Question #5
U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score.
The automatic approval of credit card limits are processed based on the following criteria set by the bank:

The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200".
As a Strategy Designer, how do you implement this change?

A. Map the score value in the decision strategy to "<=200".
B. Change the cutoff value in the results tab of the scorecard model
C. Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"
D. Change the cutoff value in the results tab of the scorecard decision component

Solutions: