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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 13% | - Analyzing existing user experiences and identifying gaps - Identifying customer experience objectives and goals - Determining business needs and user needs |
| UX Fundamentals | 16% | - Identifying user interface design principles - Describing the user-centered design process - Understanding accessibility standards and guidelines |
| Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Interaction Design | 14% | - Defining user flows and interactions - Designing effective page layouts - Creating wireframes and prototypes |
| Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
Salesforce Certified Platform User Experience Designer Sample Questions:
1. Cloud Kicks (CK) wants to determine whether or not the Experience Cloud site it is launching is intuitive. CK's UX Designer is going to conduct a usability study.
What shouldbe one of the first steps when planning this study?
A) Design changes to the site.
B) Define the goals of the study.
C) Design the information architecture.
D) Analyze the results of the study.
2. The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?
A) Make sure the required field names are added to the top-of-page error message.
B) Replace the top-of-page validation with two field validations, assigning the respective fields.
C) Replace the validation rule with help text informing the businessrequirement.
D) Remove the validation rule completely and provide training about order changes.
3. A UX Designer wants to inform user stories based on user value and development effort.
Which method should be used?
A) Card Sorting
B) Prioritization Matrix
C) Customer Journey Map
4. Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers
A) Changing complex role hierarchy can cause a high level of sharing recalculation.
B) Restricting the organization-sharing configurations to private.
C) Replacing Account records ownerships massively can cause data skew.
D) Using a temporary parking lot account to improve performance.
5. In which two ways could the usability of accordion elements be improved in a mobile environment?
Choose 2 answers
A) Only allow users to open one selection at a time.
B) Include persistent headings.
C) Nest an accordion inside of another
D) Use the ''back'' browser button to collapse content
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A,C | Question # 5 Answer: A,B |
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