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IBM 000-962 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Support Tools and Resources | - IBM Tools Familiarity
|
| Topic 2: Solution Sales Fundamentals | - Sales Skills and Techniques
|
| Topic 3: High-End Tape Product Knowledge | - IBM Tape Portfolio
|
| Topic 4: Positioning and Competitive Landscape | - Competitive Differentiation
|
| Topic 5: Solution Design and Architecture | - Sales Solution Concepts
|
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