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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. An administrator is attempting to add a new IP phone to the network. The phone does not register and continues to cycle through the registration process. The administrator checks and notices that the IP address assigned to the phone is not in the correct network. What is the cause of this issue?

A) The TFTP server is misconfigured.
B) The PSTN gateway is down.
C) The Cisco Unified Communications Manager is down.
D) The switch port that the phone is connected to is configured with the wrong voice VLAN.
E) The DHCP server is giving out false IP addresses.

2. Which telephony-service command adds extension 100, John Doe, as the first entry in the corporate directory of Cisco Unified CME?

A) corporate-directory entry 1 100 first-name John last-name Doe
B) directory entry 1 100 name John Doe
C) directory entry 1 100 first-name John last-name Doe
D) corporate-directory entry 1 100 name John Doe

3. Which path would you use to display the configuration of a phone in Cisco Configuration Professional?

A) Configure > Unified Communications > Users, Phones and Extensions > Extensions
B) Configure > Unified Communications > Users, Phones and Extensions > User Settings
C) Configure > Unified Communications > Users, Phones and Extensions > Phones and Users
D) Configure > Unified Communications > Telephony Settings > User Settings
E) Configure > Unified Communications > Users, Phones and Extensions > Phones

4. Which two steps in configuration must be completed to deploy Cisco Unified Personal Communicator? (Choose two.)

A) Each user must provide a username and password.
B) Each user must have a unique ID.
C) The user ID is converted into a softphone device name.
D) The users must power their PCs.

5. Refer to the exhibit.

What is a method of modifying the External Phone Number Mask on multiple line appearances of a directory number simultaneously?

A) Bulk Administration > Phones > Update Phones > Query
B) Bulk Administration > Users > Line Appearance > Update Line Appearance
C) Bulk Administration > Phones > Add/Update Lines > Update Lines
D) Call Routing > Directory Number > Directory Number Configuration > Edit Line Group

Solutions: