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Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Unified Communications Applications Architecture | - Plan application deployment - Identify Cisco Unified Communications application components - Understand application integration architecture |
| Troubleshooting and Maintenance | - Diagnose integration issues - Perform maintenance and upgrades - Monitor application health and performance |
| Cisco Unified Contact Center Express | - Implement scripts and workflows - Manage agents and resources - Configure contact center components |
| Cisco Unified Mobility and Messaging Applications | - Integrate messaging applications - Configure user access and services - Configure mobility features |
| Cisco Unified Presence | - Configure user services and availability - Install and configure Cisco Unified Presence - Integrate presence services with Unified Communications |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
1. For Cisco Unity Express to send message notifications to external telephony devices, what must be configured?
A) Each individual or group must have the notification profile set to forward urgent messages.
B) The integrated Cisco Unified Communications Manager Express voice-mail solution must be configured for PSTN access.
C) Cisco Unity Express must be integrated with an external IMAP client.
D) The default profile name vm-notif-profile needs to be changed to reflect the name of the new notification profile.
2. Which two options are types of directory handlers? (Choose two.)
A) voice-enabled
B) forwarded rules
C) standard hours
D) phone keypad
E) direct rules
F) closed hours
3. Which of the following applications collects, distributes, and aggregates user attributes and capabilities?
A) Cisco Unified Communications Manager
B) Cisco Unified Presence
C) Cisco Unity Connection
D) Cisco Unified Personal Communicator
4. Which internal tool does Lightweight Directory Access Protocol synchronization use to synchronize Cisco Unity Connection user data?
A) DirSync
B) Consolidated Object Backup and Restore Application Suite
C) import
D) bulk edit
E) custom keypad mapping
F) third-party tools
5. After the initial Cisco Unity Connection installation, how and where can the time zone be changed?
A) The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating System Administration GUI.
B) The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating System CLI.
C) The Cisco Unity Connection time zone can be changed from the Cisco Unified Communications Manager GUI.
D) The Cisco Unity Connection time zone can be changed from the Cisco Unity Connection CLI.
E) The Cisco Unity Connection time zone cannot be changed after the initial installation. A reinstallation is required.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |
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