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Cisco 650-261 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Design | 20% | - Business Edition deployment models - Sizing and capacity planning - System components and architecture |
| Topic 2: Features, APIs and QoS | 10% | - APIs and external integrations - Advanced user features - Quality of Service and performance |
| Topic 3: System Configuration and Management | 25% | - Unified messaging setup - User and mailbox configuration - Class of Service and templates - Call handlers and automated attendant |
| Topic 4: Security, Maintenance and Troubleshooting | 20% | - Troubleshooting common issues - Backup, restore and disaster recovery - Security and access control - Monitoring, logging and reporting |
| Topic 5: Deployment and Integration | 25% | - Installation and upgrade procedures - Network and dial plan integration - Integration with Cisco Unified Communications Manager |
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