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Microsoft Microsoft Other Certification 77-423

77-423

Exam Code: 77-423

Exam Name: Outlook 2013

Updated: Aug 13, 2026

Q & A: 0 Questions and Answers

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About Microsoft 77-423 Exam

Exam 77-423: Microsoft Outlook 2013

Candidates for the Microsoft Office Specialist (MOS) Outlook 2013 exam can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users.

Part of the requirements for: Microsoft Office Specialist: Outlook 2013 Microsoft Office Specialist 2013 Master

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Languages: English, Chinese (Traditional), German, Spanish, Japanese, Korean, Norwegian, Dutch, Arabic (Saudi Arabia), Greek (Greece)

Retirement date: none

Candidates for the Microsoft Office Specialist (MOS) Outlook 2013 exam can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages.

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Skills measured

  • Manage the Outlook environment (25-30%)
  • Manage schedules (30-35%)
  • Manage contacts and groups (15-20%)
  • Manage messages (25-30%)

Reference: https://www.microsoft.com/en-us/learning/exam-77-423.aspx

Microsoft 77-423 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage Schedules- Create Appointments, Meetings, and Events
  • 1. Schedule meetings
  • 2. Manage calendar items
  • 3. Create appointments and events
- Create and Manage Calendars
  • 1. Share calendar information
  • 2. Configure calendar settings
  • 3. Work with multiple calendars
- Organize and Manage Appointments, Meetings, and Events
  • 1. Manage meeting responses
  • 2. Configure calendar item settings
  • 3. Modify meeting options
  • 4. Track and update calendar activities
- Create and Manage Notes, Tasks, and Journals
  • 1. Create and manage tasks
  • 2. Assign and track tasks
  • 3. Create and manage notes
  • 4. Create journal entries
Topic 2: Manage Contacts and Groups- Create and Manage Groups
  • 1. Use groups for communication and scheduling
  • 2. Create contact groups
  • 3. Modify group membership
- Create and Manage Contacts
  • 1. Create contact records
  • 2. Share contacts and address books
  • 3. Modify contact information
  • 4. Use address books
  • 5. Create custom address books
  • 6. Use Global Address Lists
Topic 3: Manage the Outlook Environment- Automate Outlook
  • 1. Create automatic replies
  • 2. Create and manage rules
  • 3. Create and manage Quick Steps
  • 4. Automate message processing
- Customize Outlook Settings
  • 1. Set defaults for outgoing messages
  • 2. Create and assign signatures
  • 3. Configure multiple email accounts
  • 4. Configure Outlook options
  • 5. Customize the appearance of the Outlook interface
- Print and Save Information
  • 1. Save messages and attachments
  • 2. Export Outlook information
  • 3. Print Outlook items
- Search in Outlook
  • 1. Use Search Folders
  • 2. Search for Outlook items
  • 3. Refine and manage search results
Topic 4: Manage Messages- Format Messages
  • 1. Insert signatures and reusable content
  • 2. Insert hyperlinks
  • 3. Insert images and graphics
  • 4. Format message text
  • 5. Apply themes and styles
- Organize and Manage Messages
  • 1. Manage junk email
  • 2. Manage conversations
  • 3. Categorize messages
  • 4. Flag messages for follow-up
  • 5. Organize messages in folders
- Create Messages
  • 1. Create and send email messages
  • 2. Respond to messages
  • 3. Delegate access to messages
  • 4. Configure message options

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