Avaya ACSS 78202T

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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?

A) IP500 IP Office Multi-Site Network
B) Advanced Small Community Networking
C) Preferred Edition – Messaging
D) IP500 Voice Networking Channels

2. If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

A) A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.
B) A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.
C) A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.
D) A caller will hear an automated voice saying "Please Hold", which can be customized to play a different message by configuring the Music-on-Hold source.

3. Using the Upgrade selection from Manager, File-Advanced-Upgrade, assuming all passwords have been set, and all security settings are left at the default values, which account is required when upgrading Avaya IP Office™ 500V2?

A) Security
B) System
C) Manager
D) Administrator

4. Which two email clients are fully supported for IP Office IMAP services, which enable users to retrieve their voicemail messages through specific email programs? (Choose two.)

A) MS Outlook with Exchange Server
B) Lotus Notes with Domino Server
C) Microsoft Office Communicator with Exchange Server
D) Lotus Messages with Domino Server

5. A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?

A) In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.
B) Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab.
C) From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab
D) From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'.

Solutions: