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Nortel 920-134 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Quality of Service and Network Integration	20%	- QoS mechanisms 1. Traffic prioritization 2. Bandwidth management - Network integration 1. LAN/WAN integration 2. Interoperability with legacy systems
Topic 2: Maintenance, Troubleshooting, and Security	20%	- System monitoring and maintenance 1. Performance monitoring tools 2. Software upgrades and patches - Troubleshooting and security 1. Authentication and encryption mechanisms 2. Fault diagnosis techniques
Topic 3: Installation and Configuration	20%	- System installation procedures 1. Hardware and software requirements 2. Initial setup and provisioning - Service configuration 1. User and endpoint configuration 2. Dial plan configuration
Topic 4: Call Control and Session Management	20%	- Call routing and management 1. Call admission control 2. Routing logic and policies - Session handling 1. Feature interaction handling 2. Session initiation and termination
Topic 5: VoIP Fundamentals and MCS 5100 Architecture	20%	- MCS 5100 system architecture 1. Network deployment models 2. Core components and functions - VoIP protocols overview (SIP, H.323) 1. Call setup and teardown 2. Signaling principles