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Nortel 920-434 Exam Syllabus Topics:

Section	Objectives
Topic 1: CS 1000 Architecture and Components	- System architecture overview - Call server and signaling design - Core hardware and software components
Topic 2: Maintenance and Troubleshooting	- Performance monitoring - System diagnostics and fault isolation - Software upgrades and patch management
Topic 3: Applications Engineering Concepts	- System configuration for enterprise environments - Integration with applications and services - Capacity planning and design considerations
Topic 4: Call Processing and Telephony Features	- Feature operation (Hunt groups, ACD, etc.) - Call flow and routing - Dialing plans and numbering schemes