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Nortel 920-452 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Communication Server 1000 Architecture | - System components and call processing architecture - Core software structure and release 4.0 features |
| Maintenance and Troubleshooting | - Fault isolation and recovery procedures - System diagnostics and alarm interpretation |
| Networking and Signaling | - Signaling protocols and trunk interfaces - IP telephony fundamentals in CS 1000 |
| System Installation and Configuration | - Software installation and upgrade procedures - Initial system setup and provisioning |
| Call Processing and Telephony Features | - Dial plan and numbering plan configuration - Feature activation and call handling services - Call routing and trunking concepts |
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