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Nortel 920-469 Exam Syllabus Topics:

Section	Weight	Objectives
ERS Switch Platform Overview & Architecture	20%	- Software Release 4.x/5.x/6.x features - Hardware models ERS 4500/5000/5500/8600 - Modular and fixed configuration architecture
Management, Monitoring & Troubleshooting	15%	- CLI, Web, and SNMP management - Syslog, logging, and diagnostic tools - Performance monitoring and fault resolution
Advanced Switch Configuration	25%	- Spanning Tree Protocol variants (RSTP, MSTP) - VLANs, trunking, and L2 protocols - Link aggregation and LACP
IP Routing & Multicast	20%	- IGMP snooping and PIM - Static routing, RIP, OSPF - VRRP and high availability
Quality of Service & Security	20%	- Queuing, policing, and shaping - Traffic classification and marking - Port security, ACLs, and authentication