Apple Acpt 9L0-005

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Apple Desktop Service Certification Sample Questions:

1. Which of the following is NOT one of the three qualities that define a quick fix?

A) eliminates intermittent problems
B) involves little or no risk of harm to the system
C) has little or no cost
D) can be performed quickly

2. Which of the following tools is required to open a Mac mini?

A) 5 mm hex nut driver
B) Sharpened putty knife
C) CRT discharge tool
D) Torque screwdriver
E) Torx T-15 screwdriver

3. Examine the exhibit. Is this the correct tool to remove the bezel on the iMac (Early 2006)?

A) No
B) Yes

4. In this photo, what type of port does the number 9 identify?

A) FireWire
B) USB
C) FireWire 800
D) Mini-VGA

5. The two primary goals of troubleshooting are _____ and _____. SELECT TWO

A) running as many diagnostics as possible
B) repairing a product cheaply
C) using as many parts as possible
D) repairing a product quickly
E) repairing a product properly

Solutions: