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Apple OS X Yosemite Troubleshooting Sample Questions:
1. Larry just bought a new Mac with OS X Yosemite and wants to transfer his Outlook contacts and home folder documents from a PC running Windows Vista with SP2. You confirm automatic installation in Windows is disabled. What is the next step you will ask Larry to take before attempting to use Windows Migration Assistant?
A) Place the PC in standby mode and select it from the list in Migration Assistant running on the MacBook Pro.
B) Make sure the contacts are exported in vCard format into the home directory.
C) Start up the MacBook Pro in Target Disk Mode.
D) Disable anti-virus and firewall software on the PC.
2. Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?
A) In the Utilities menu when booted to OS X Recovery.
B) In the Security & Privacy pane in System Preferences.
C) In the Applications folder on the startup disk.
D) In the Utilities folder on the startup disk.
3. Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?
A) The iMac (Early 2009) does not support AirDrop.
B) On the MacBook Air, Randall must first click "Don't see who you're looking for?'
C) AirDrop does not support files larger than 5GB.
D) OS X Yosemite cannot AirDrop with OS X Mountain Lion.
4. Angel is working on a research paper in Pages in OS X Yosemite. She saved her document to iCIoud Drive while working on her Mac. If Angel wants to continue working on her research paper on her iPad, which of the following conditions have to be met? SELECT THREE.
A) The iPad needs iOS 8 or later.
B) Push notifications for Pages must be enabled on the iPad.
C) Push notifications for iCIoud must be enabled on the Mac.
D) The same iCIoud account must be signed in to both devices.
E) Pages must be installed and up to date on the iPad.
F) Bluetooth must be turned on.
G) Both the Mac and the iPad need to be on the same Wi-Fi network.
5. Which of the following are features of OS X designed to enhance the security and privacy of user content? SELECT THREE,
A) FileVault2
B) Boot Camp 5
C) Console
D) Gatekeeper
E) Safe Boot
F) Terminal
G) Firewall
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B,C,D | Question # 5 Answer: A,D,G |


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