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BlackBerry BCP-410 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Administration | 25% | - IT policy and service book management - Server configuration and settings - User provisioning and management |
| Topic 2: BES Architecture and Deployment | 20% | - BES components and services - Hardware and software requirements - Integration with Microsoft Exchange |
| Topic 3: Monitoring, Maintenance and Troubleshooting | 20% | - Common issues and resolution - Performance monitoring and logging - Backup and disaster recovery |
| Topic 4: Messaging and Collaboration | 20% | - Messaging flow and ports - Calendar, contacts and task synchronization - Email synchronization with Exchange |
| Topic 5: Security and Access Control | 15% | - Encryption and authentication - Firewall and network security - Security policies and compliance |
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