IBM IBM Certified Solution Advisor C2010-591

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IBM C2010-591 Exam Syllabus Topics:

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

Question #1
A customer is planning to implement an IBM SmartCloud Control Desk solution. When should it be recommended to use IBM provided pre-installed VM images?

A. When there will be no more then 50 concurrent users, and the customer wants to reuse an existing database environment.
B. When there will be no more then 50 concurrent users, and time to value is critical for the project.
C. When there will be more then 50 concurrent users, and the customer wants to have multiple JVMs.
D. When there will be more then 50 concurrent users, and time to value is critical for the project.

Question #2
Why is the corporate vision and strategy important for a high level requirements document?

A. It provides company policies which determine the preferred vendors and influence the high level requirements for a IT asset and service management solution.
B. It provides a clear definition of the company goals, how they want to achieve these goals, and what is needed to achieve these goals which determines the IT asset and service management business requirements.
C. It provides an understanding of how current IT asset and service management processes support these requirements.
D. It provides an overview of the company's mission and market strategy which determines the IT asset and service management business requirements.

Question #3
Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?

A. To identify units of organizations responsible for specific outcomes
B. To ensure that services are designed to meet business needs
C. To define activities, roles, responsibilities, functions, and metrics
D. To create value for stakeholders

Question #4
A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A. IBM Tivoli Business Service Manager
B. IBM Tivoli Application Dependency Discovery Manager
C. IBM Tivoli Monitoring
D. IBM Tivoli Asset Discovery for Distributed

Question #5
Which solution can help reduce cost and minimize service disruptions through automated service request handling efficient change management, and optimized asset lifecycle management across IT and enterprise domains?

A. A comprehensive IT asset and service management solution.
B. A proactive service level agreement modeling and enforcement solution.
C. An automated, self-service catalog for requesting end-to-end service provisioning.
D. An integrated accounting and procurement solution.

Solutions: