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EMC Cloud Architect E20-918

E20-918

Exam Code: E20-918

Exam Name: IT-as-a-Service Expert Exam for Cloud Architects

Updated: Aug 17, 2026

Q & A: 98 Questions and Answers

E20-918 Free Demo download:

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E20-918 PDF Price: $129.00  $59.99


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EMC E20-918 Exam Syllabus Topics:

SectionObjectives
Service Orchestration and Automation- Cloud automation tools
  • 1. Workflow orchestration
    • 2. Infrastructure as Code concepts
      - Service lifecycle management
      • 1. Provisioning and de-provisioning
        • 2. Service catalog management
          Cloud Operations and Optimization- Monitoring and performance management
          • 1. Performance tuning strategies
            • 2. Resource utilization tracking
              - Cost optimization
              • 1. Cost allocation and chargeback models
                • 2. Capacity planning
                  Cloud Computing Fundamentals- Cloud service models
                  • 1. IaaS, PaaS, SaaS concepts
                    • 2. IT-as-a-Service principles
                      - Cloud architecture concepts
                      • 1. Virtualization and abstraction layers
                        • 2. Multi-tenant architecture design
                          Security and Governance- Cloud security fundamentals
                          • 1. Identity and access management
                            • 2. Data protection strategies
                              - Compliance and governance
                              • 1. Audit and compliance monitoring
                                • 2. Policy enforcement in cloud
                                  Cloud Infrastructure Design- Network design in cloud
                                  • 1. Virtual networking concepts
                                    • 2. Secure connectivity and segmentation
                                      - Compute and storage design
                                      • 1. Scalability and elasticity planning
                                        • 2. Resource pooling and allocation

                                          EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

                                          1. An enterprise company has a large, virtualized data center. They are currently in the process of auditing their virtual servers to ensure they are in compliance with regulatory requirements.
                                          They want to be able to check new and existing virtual servers for compliance and automatically remediate any virtual machines that are found to be out of compliance.
                                          As a Cloud Architect, which product would you recommend for this purpose?

                                          A) VMware vCenter Configuration Manager
                                          B) RSA Archer eGRC Platform
                                          C) Cisco Intelligent Automation for Cloud (CIAC)
                                          D) VMware vCenter Orchestrator


                                          2. A public cloud service provider is facing several challenges in its IT operations:
                                          1 - Rapidly increasing storage capacity needs, forcing frequent data migrations
                                          2 - Consolidation of disparate Fibre Channel fabrics from multiple connectivity vendors
                                          3 - Deployment of several types of hypervisors simultaneously in production
                                          4 - Long-term archival of very large volumes of tenant data for compliance
                                          5 - Very limited application mobility across data centers, using array-based replication
                                          Which challenge(s) would VPLEX address?

                                          A) 1 only
                                          B) 1 and 5
                                          C) 2 and 3
                                          D) 4 and 5


                                          3. You are a Cloud Architect working with a large financial services company. They currently have a large, hybrid cloud that includes multiple CSPs. The company recently suffered a breach on some of their web servers hosted at one of the CSPs and were not alerted to it.
                                          Why might you recommend RSA NetWitness Panorama as a solution for the company?

                                          A) It can scan VMs and apply security policies to them.
                                          B) It offers real-time monitoring and analytics.
                                          C) It automatically remediates VMs based on known threats.
                                          D) It monitors performance and reports on unusual spikes.


                                          4. What is a key design consideration for a service provider to ensure that they can effectively process the termination of a service instance?

                                          A) Incorporate a retention period for private user data and user PCI data
                                          B) Provide a chargeback bill or showback report
                                          C) Archive the associated service data regardless of the user requirements
                                          D) Incorporate a service grace period to prevent the actual deletion of the instance


                                          5. Refer to Scenario 7.
                                          -- Exhibit -
                                          Scenario 7.
                                          A web hosting company has been growing steadily over the past year. Their single data center is at maximum capacity for power, space and cooling, and their physical infrastructure is also running at capacity. They are evaluating the feasibility of obtaining another data center in a remote location to enable further growth.
                                          One of the web hosting company's eCommerce customers notifies them that they are launching an enormous holiday sale, beginning in a few weeks. They expect utilization of their virtual server farm to double or triple for the next three to six months. The web hosting company cannot deploy the needed resources in a new data center in time for the sale. They opt to purchase services from a cloud service provider using a pay-as-you-go model.
                                          Over the next two weeks, Layer 2 connectivity is established between the two sites. The web hosting company's IT staff works with the CSP to configure the necessary physical and virtual infrastructure. All traffic to the public cloud is routed through the private data center, across the Layer 2 connection. A local load balancer is deployed in the private data center. Orchestration tools are configured to burst the service into the public cloud automatically when utilization reaches 80%.
                                          -- Exhibit -
                                          To test the functionality of the new infrastructure, a load simulator is used to increase utilization on the servers. At 80% utilization, the orchestration tools provision the required resources in the public cloud. However, the utilization on the private cloud resources continues to increase, while the utilization on the public cloud resources remains at 0%.
                                          What is the most likely cause of this problem?

                                          A) The local load balancer is not being updated with the new service information
                                          B) The wrong VLANs are configured across the network link
                                          C) The global load balancer is not being updated with the new service information
                                          D) The wrong subnets are configured across the network link


                                          Solutions:

                                          Question # 1
                                          Answer: A
                                          Question # 2
                                          Answer: B
                                          Question # 3
                                          Answer: B
                                          Question # 4
                                          Answer: B
                                          Question # 5
                                          Answer: A

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