HP Selling HP Printing and Personal Systems Hardware HP2-B126

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HP Selling HP Printing Hardware Sample Questions:

1. Why is it important to sell reliable printers to your customer?

A) A happy customer is a loyal customer
B) The only reliable technology is Laser and they are the best for customers
C) Reliable printers typically have the highest margins
D) The customer will be more likely to purchase a Managed Print contract

2. What is a security benefit of a secure hard disk with full hardware encryption?
What is a security benefit of a secure hard disk with full hardware encryption?

A) It allows customers up to 32MB of space on the printer
B) It allows customers to control who can print, what can be printed, and when printing can occur
C) It gives customers peace of mind that anything saved to the printer is fully secure.
D) It gives customers the choice to save their documents to the cloud or the printer.

3. A customer frequently needs to print while they are out of the office and have no access to their personal/work printer which HP solution should you recommend?

A) HPPrivatePrint
B) ePrint Mobile Print Location
C) ePrint Enterprise
D) HP Wireless direct printing

4. Which statement is correct regarding HP Quick Sets?

A) Through the HP Universal Print Driver customers can set a number of tasks that can be achieved at the touch of a button
B) HP Quick Sets allow customers to manage and retrieve documents from the cloud
C) HP Quick Sets are a highly reliable and secure pre-boot and recovery method for HPMFPs
D) HP Quick Setsareyour customers launch document workflows mat scan and save

5. Why is it important that HP listens to what the customer is saying?

A) so HP can make their printers meetthe customer'sneeds
B) so HP can understand where the competition is stronger than them
C) so HP canbenumber onein marketing effectiveness surveys
D) so HP can target their most expensive products at the right customer

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