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HP HP2-H25 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Commercial Notebook Portfolio | 25% | - HP ProBook series features and positioning - Mobile Workstation models and benefits - HP EliteBook series features and positioning |
| Topic 2: Understand Customer Needs & Challenges | 20% | - Identify customer business requirements - Analyze pain points and usage scenarios - Align solutions to TCO and ROI goals |
| Topic 3: HP Consumer & SMB Personal Systems | 15% | - Chromebooks and affordable solutions - HP Pavilion and ENVY series |
| Topic 4: Selling Methodology & Value Proposition | 20% | - Differentiators vs competitors - HP sales process and consultative approach - Warranty, support, and services offerings |
| Topic 5: HP Desktop & All-in-One Systems | 20% | - HP EliteDesk and ProDesk lines - Business features and security options - All-in-One PC portfolio and use cases |
HP Selling HP Personal Systems Sample Questions:
Question #1
What should you expect a purchasing or finance person to care the most about?
A. making sure that each computer has MS Windows 7 operating system
B. factors that affect total cost of ownership and return on investment
C. ease of security settings management
D. quality of casing construction
Question #2
What type of contact should you seek when approaching a business sales opportunity?
A. highest level contact for a better chance of influencing the buying decision
B. mid-level end users to learn the needs of the average end user
C. only the CEO for the best opportunity to sell to the entire business
D. lowest level end users for the best opportunity to learn their needs
Question #3
What is a reason to choose an HP Compaq Pro 6300 All-in-One PC?
A. heavy-duty, durable commercial PC
B. powerful PC for customers who require top performance in graphics
C. light-weight mobile computer
D. space-efficient, commercial-class all-in-one PC
Question #4
What are the three HP Mobile Workstation models for 2012?
A. HP EliteBook 4300b Mobile Workstation, HP ProBook 6300s Mobile Workstation, and HP EliteBook 7770w Mobile Workstation
B. HP EliteBook 8470w Mobile Workstation, HP EliteBook 8570w Mobile Workstation, and HP EliteBook 8770w Mobile Workstation
C. HP Pro BusinessBook 8470w Mobile Workstation, HP Pro BusinessBook 8570w Mobile Workstation, and HP Pro BusinessBook 8770w Mobile Workstation
D. P EliteBook 8000w Mobile Workstation, HP EliteBook 9000w Mobile Workstation, and HP EliteBook 9500w Mobile Workstation
Question #5
What is the idea of a value proposition?
A. a list of features that are tailored to the customer's needs
B. a detailed proposal that describes all of the features and benefits that make the product valuable to the customer
C. a concise statement of value that can be delivered in 30 seconds or less
D. a prepared lecture that can be offered to the customer in a meeting that includes all decision makers
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: A | Question #3 Correct Answer: D | Question #4 Correct Answer: B | Question #5 Correct Answer: A |


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