HP HP Certification I HP2-N31

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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question #1
Where can you find the current information on HP Software's BSM solution and product promotions and discounts?

A. HP Product Configuration and Pricing Guide
B. HP WW Product Promotions (link)
C. www.hp.com/software
D. BSM datasheets

Question #2
Which question is best used to qualify an Application Performance management opportunity?

A. How often do customers complain about an application response time?
B. How do you handle Quality Assurance test management?
C. Have you automated your operational runbooks to enhance efficiency?
D. How do you ensure that your virtual server hosts are used to their maximum potential?

Question #3
Which statement best links a customer problem to a solution capability for Network management?

A. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
B. Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
C. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
D. Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)

Question #4
Which HP value statement will resonate best with the persona involved in Systems Management?

A. Our Systems Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B. Our Systems Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C. Our Systems Management solution end-to-end transaction and service level management through proactive end-user monitoring.
D. Our Systems Management solution guarantees an error free, heterogeneous application that spans network silos.

Question #5
Which Application Performance Management business challenges are faced by IT executives and solved through HP's BSM solution? (Select two.)

A. pre-empting problems before they cause an outage
B. providing better asset management tracking
C. improving customer and business satisfaction
D. guaranteeing that service desk tickets are prioritized
E. monitoring security breaches more effectively

Solutions: