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GAQM ISO-9001-CIA Exam Syllabus Topics:

Section	Objectives
Quality Management System Fundamentals (ISO 9001:2008)	- QMS structure and documentation 1. Document control and records 2. Quality manual and procedures - Quality management principles and concepts 1. Customer focus and process approach 2. PDCA cycle application in QMS
Internal Auditing Principles	- Audit process 1. Conducting audit interviews and collecting evidence 2. Corrective action and follow-up 3. Audit planning and preparation 4. Audit reporting and nonconformity writing - Audit fundamentals 1. Definition and purpose of internal audit 2. Audit principles per ISO 19011
ISO 9001:2008 Requirements and Implementation	- Clause interpretation 1. Measurement, analysis, and improvement 2. Product realization 3. Management responsibility 4. Resource management - Quality management system planning 1. Process identification and interaction 2. Risk-based thinking (legacy ISO 9001:2008 approach)
Continuous Improvement and Performance Evaluation	- Improvement tools 1. Corrective and preventive actions 2. Root cause analysis - Monitoring and measurement 1. Key performance indicators (KPIs) 2. Internal audit effectiveness review