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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IT Management Fundamentals | - IT governance principles - IT organizational structures and roles |
| Topic 2: Project and Service Management | - Project lifecycle and methodologies (e.g., Waterfall, Agile) - IT service management concepts (e.g., ITIL basics) |
| Topic 3: Information Security and Risk Management | - Risk assessment fundamentals - Security policies and compliance |
| Topic 4: IT Financial and Strategic Management | - Alignment of IT strategy with business goals - IT budgeting and cost management |
| Topic 5: Systems and Infrastructure Management | - Infrastructure components and lifecycle - Operations and maintenance management |
WGU Information Technology Management QGC1 Sample Questions:
1. What is an advantage of virtualization?
A) Restricts the availability of resources
B) Reduces the cost of ownership and makes IT simpler to manage
C) Allows for greater workload stagnation
D) Increases reliance on manual operations
2. A company wants to streamline operations and ensure that different departments can share information and coordinate decisions using a unified digital platform.
Which type of software supports this goal?
A) Transaction processing system
B) Data analysis platform
C) Project management
D) Enterprise system
3. During which phase of the systems development life cycle (SDLC) does an organization turn a project's focus to a physical or technical point of view by defining the architecture that will support the system?
A) Development
B) Maintenance
C) Implementation
D) Design
4. What starts systems development life cycle (SDLC)?
A) Stakeholder buy-in
B) Business needs
C) Planning
D) Budget approval
5. What is a goal of IT compliance programs?
A) To reduce audits by limiting documentation
B) To align IT practices with laws and standards
C) To focus compliance on cutting operational costs
D) To automate daily IT tasks for efficiency
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
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