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IBM Sales Mastery M2170-652

M2170-652

Exam Code: M2170-652

Exam Name: Curam Sales Mastery Test v1

Updated: Aug 15, 2026

Q & A: 46 Questions and Answers

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IBM M2170-652 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM Ecosystem and Implementation Approach- Partner ecosystem
  • 1. Consulting services integration
    • 2. Implementation partners
      - Deployment considerations
      • 1. Cloud and hybrid deployment models
        • 2. Security and compliance requirements
          Topic 2: IBM Curam Social Program Management Overview- Industry focus areas
          • 1. Government program administration use cases
            • 2. Public sector and social services transformation
              - Core capabilities of Curam SPM platform
              • 1. Eligibility and entitlement processing
                • 2. Case management fundamentals
                  Topic 3: Solution Positioning and Value Proposition- Business value messaging
                  • 1. Citizen service optimization
                    • 2. Operational efficiency improvement
                      - Competitive differentiation
                      • 1. Configurability and scalability advantages
                        • 2. IBM enterprise integration capabilities
                          Topic 4: Sales Strategy and Customer Engagement- Target customer identification
                          • 1. Public welfare and social service organizations
                            • 2. Government agencies
                              - Sales positioning scenarios
                              • 1. Digital transformation initiatives
                                • 2. Legacy system modernization opportunities

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