IBM IBM Mastery P8010-034

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IBM Tealeaf Technical Mastery Test v1 Sample Questions:

1. Looking at the image below,

what is an Event evaluation setting that reports on whether or not the visitor abandoned a process?

A) First Hit of Session
B) Every Hit or After Every Hit
C) Last Hit
D) End of Session

2. Which one of the following is NOT an example of Proactive Monitoring:

A) Determine impacted customers for recovery
B) Identify and monitor customer struggle metrics
C) Investigate changes in conversion rate
D) Conduct ovie Nights?Conduct ?ovie Nights

3. Which of the following is a best practice for creating Process Scorecards:

A) Only use steps from the main process flow
B) When you first deploy a new Process Scorecard, the grading should reflect the most stringent goals of your company.
C) Your process steps should include any possible step that the visitor could take to complete the process
D) You should only use compound sequence Events for all process steps

4. You want to record the abandoned order value in the cart to view the impact of abandoned carts. When during the session should that Event be recorded?

A) Last per session
B) Every occurence
C) No occurence
D) First per session

Solutions: