Salesforce Salesforce Strategy Designer Plat-UX-102

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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks has uncovered a trend in parents and children wearing similar, coordinated fashion. A strategy designer is scoping a project to explore the potential of this opportunity. When should families be invited to co-create with designers?

A) Roadmapping
B) Concepting
C) Prototyping

2. Cloud Kicks' product team is focused on a new business casual clothing line that they think will account for over half of the company's revenue in the future.
Which trend should influence desirability the most?

A) Digital product passports' to help prevent counterfeiting
B) Supply chain issues that delay product availability
C) Hybrid work emphasizing the need for color and comfort

3. Cloud Kicks (CK) set a goal to improve the sustainability of its business in the coming year. A strategy designer on CK"s team knows the importance of pushing for environmental impact in their latest designs.
What should they do to prepare to measure progress toward this goal?

A) Create a journey map that extends into pre-purchase and post-use disposal to uncover unseen impacts of the product's lifecycle.
B) Only interview customers who value environmentalism to uncover needs from CK's desired customer base of ethical consumers.
C) Schedule a workshop with key product stakeholders to brainstorm "how might this new product be more sustainable

4. Cloud Kicks (CK) is creating a loyalty program to deepen the engagement of its customers. CK has arrived at a concept that meets its brief, but the developer remains skeptical.
Which approach should the strategy designer take to get the developer's support?

A) Create a persuasive story about the concept focusing on what the developer cares about and using their language.
B) Invite the developer to do their own research and come up with alternate potential solutions that meet the brief.
C) Persuade the developer's boss and product manager to lend their support to the project, and the developer will likely come around.

5. Cloud Kicks (CK) wants to make sure its customers understand the ion between its prod and its goal of sustainable manufacturing.
CK initiates a project to integrate sustainable messaging into its commerce experience, What should the strategy designer use to ensure the new sustainability messaging is desirable to customers?

A) Customer interviews
B) Content strategy
C) Journey mapping

Solutions: