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IBM 00M-245 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration & Architecture | 25% | - Integration with Tivoli Monitoring, TADDM, Netcool/OMNIbus - Cloud and data center automation scenarios |
| Topic 2: Selling & Value Proposition | 20% | - ROI and business value - Competitive differentiation |
| Topic 3: Customer Pain Points & Solution Positioning | 30% | - IT operational efficiency challenges - Use cases for Tivoli automation - Automation and service management benefits |
| Topic 4: Tivoli Automation Portfolio Overview | 25% | - Tivoli Business Service Manager (TBSM) - Tivoli Service Automation Manager (TSAM) - Tivoli Endpoint Manager (TEM) |
IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:
1. What are the 4 primary elements of TEM (Tivoli Endpoint Manager)?
A) Agent, Server, Virtual Infrastructure (Relay) and Fixlets.
B) User, Agent, Server and policies.
C) None of the above.
D) The server, the appliance, agent, end user.
2. Which question below would open a discussion to position Netcool Impact?
A) Is the situation when a company is integrating different management systems, and it is required to leverage existing resources across the integration?
B) Is a priority to reduce Mean Time to Repair and it is required the use of workflows to streamline the process?
C) Is the organization able to correlate and centralize events according the business priority?
D) All of the above.
E) Is the IT staff positioned to reach resources like people involved or configurations to resolve a problem?
3. What is one of the processes which demands the most of human resources inside a complex IT Environment?
A) View of the current environment.
B) All of the above.
C) Monitoring.
D) Track of changes and configuration.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C |


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