Avaya APDS 2U00210A

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Avaya APSS Unified Communications Online Test Sample Questions:

1. Mother, your client contact, understands that applications like messaging, conferencing, and presence are part of the application layer of the Avaya Aura8 architecture. She wants to know why that is important since she could have the same centralized applications connected to her PBX. What reason will you want to discuss with her?

A) Applications can be deployed to any user, in the network, based on need rather than the corresponding PBX.
B) Speed of the application is increased, which allows the users to be more efficient.
C) Security is improved for the applications because they are in a separate layer.
D) Upgrades for applications are automatic so users get the latest versions.

2. You have a customer who is aware of employees relying more on personal communication devices than the desk phones and DID service the customer has invested in. They are interested in supporting a bring your own device (BYOD) strategy that allows employees to use their devices and protect corporate resources and workflow. What are two statements about the Avaya Messaging Service (AMS) that might be of interest to the customer? (Choose two.)

A) A customer deployment requires that a local Avaya Messaging Service Enterprise Server be installed on the customers premise.
B) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages as well as carrier-based SMS.
C) With AMS the employees can continue to use devices of their choice but still I communicate via their corporate identify and do not have to share their personal mobile numbers with colleagues or external parties
D) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages, traditional voice mail as well as carrier-based SMS.

3. The Avaya Flare@ Experience provides a multi modal collaboration environment. What does clicking on the collaboration button on your Avaya Flare Experience interface allow you to do?

A) Start a web collaboration session so that you can share and see content.
B) Send an instant message to an enterprise user.
C) Send an email to an enterprise user.
D) View your last calls received.

4. Avaya is trying to get payments worth $100,000 released from a public sector client in connection with an implementation project Avaya delivered successfully three (3) months back. The Channel Partner through whom Avaya bid for the project is the primary interface conducting regular follow-ups with the client. The client contact promises to get the payment released within 45 days provided the Partner or Avaya pay up $ 150 to expedite release. The Avaya channel account manager encourages Partner to do "whatever it takes* to get the money. What should the Partner do? The Partner should:

A) Immediately report the matter by using Avaya Ethics Hotline or emailing [email protected]
B) Negotiate the proposed "sum" with the client contact and try and agree on a sum of not more than $60 which could be deemed reasonable.
C) Report the matter to their own management.
D) Ask Avaya to pay the money to get the payments released.

Solutions: