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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 20% | - Stakeholder analysis
|
| Migration and Change Management | 5% | - Migration planning
|
| Governance and Administration | 20% | - Governance framework
|
| Channel Strategy | 25% | - User Groups and permissions
|
| Security | 18% | - Authentication and access
|
| Workflows and Integrations | 12% | - Integrations and apps
|
Salesforce Certified Slack Consultant Sample Questions:
Question 1
You are a Slack consultant helping a client configure Slack Connect. The client is planning a new project with an external partner, and the client asks you whether approval will be required to work with the partner in Slack Connect channels by default.
What guidance should you provide about working with other companies / partners in Slack Connect channels?
A. Approval is never required to work with people from other companies in Slack Connect channels.
B. Approval is always required to work with people from other companies in Slack Connect channels.
C. Slack Connect channels require approvals only if Slack Apps require approvals.
D. Approval is sometimes required to work with people from other companies in Slack Connect channels.
Question 2
What considerations should you take into account as you tailor your learning plan for your client?
A. Client's use of Slack, brand of video conferencing tool, and different time zones and/or languages
B. Brand of video conferencing tool, client's use of Slack and number of Admins and Users
C. Client's use of Slack, number of Admins and Users and different time zones and/or languages
D. Number of Admins and Users, client's use of Cloud storage and different time zones and/or languages
Question 3
You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?
A. SCIM analytics dashboard
B. Member analytics dashboard
C. Slack's analytics Web APIs
D. Org-level analytics dashboard
Question 4
You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?
A. Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
B. Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
C. Speak to the client's technical architect and encourage them to turn on app approval across the organization.
D. Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
Question 5
What information learned during discovery will be most helpful when creating a grid design recommendation?
A. Your client's mergers and acquisition strategy
B. The ratio of your client's public versus private channels
C. How teams currently share information across the organization
D. Which apps are most used and should be added to each workspace
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: C |
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