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IBM Sales Mastery 00M-198

00M-198

Exam Code: 00M-198

Exam Name: IBM Lotus Notes & Domino Sales Mastery Test v1

Updated: Aug 29, 2026

Q & A: 50 Questions and Answers

00M-198 Free Demo download:

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IBM 00M-198 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM Lotus Notes & Domino Product Overview- Core messaging and collaboration capabilities
  • 1. Email, calendar, and collaboration features
    • 2. Enterprise communication use cases
      - Domino server architecture basics
      • 1. Server roles and components
        • 2. Scalability and deployment concepts
          Topic 2: Security and Administration Concepts- Security features
          • 1. Access control and authentication concepts
            • 2. Data protection and encryption overview
              - System administration basics
              • 1. Basic maintenance and monitoring concepts
                • 2. User management and policies
                  Topic 3: Business Value and Positioning- Value proposition for enterprise customers
                  • 1. Security and compliance positioning
                    • 2. Productivity and collaboration benefits
                      - Competitive positioning
                      • 1. Customer segmentation and targeting
                        • 2. Differentiation against alternative collaboration tools
                          Topic 4: Sales Messaging and Solution Selling- Sales positioning techniques
                          • 1. Objection handling fundamentals
                            • 2. Value-based selling approach
                              - Customer needs analysis
                              • 1. Mapping solutions to business requirements
                                • 2. Identifying collaboration pain points

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