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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Imaging and Printing Portfolio Overview | - Overview of HP printing solutions
|
| Topic 2: Competitive Positioning | - HP differentiators
|
| Topic 3: Customer Needs and Sales Positioning | - Understanding customer printing environments
|
| Topic 4: Printing Solutions and Services | - Managed Print Services
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
Question #1
What are the core HP value propositions for imaging and printing products?
A. reliability, simplicity, real-world performance, superior output
B. affordability, quality, complete product portfolio
C. affordability, reliability, quality, simplicity
D. complete product portfolio, superior output, reliability
Question #2
What does the HP Embedded Web Server do?
A. Shows which devices are available for printing
B. Automatically configures settings upon connection to the network
C. Automatically notifies the IT department when an imaging or printing device is in use
D. Enables remote management of the imaging and printing device
Question #3
What does creating a high-quality business document typically require?
A. expensive printing equipment
B. an advertising agency
C. outsourcing to an external print shop
D. multiple people
Question #4
What is an imaging and printing assessment?
A. a method that ensures that all the assets and liabilities of a customer are fully registered and monitored
B. a method of observing your customer's workflow, gathering data, and understanding the current environment
C. a method that dramatically increases the time of the sales process, as a new assessment is required whenever a change is made
D. a method that supports the Customer Relationship Management process
Question #5
Why has there been an increase in the use of color printing in business? (Select two.)
A. There are proven benefits to using color in documents.
B. Businesses are less concerned about their printing costs.
C. There have been reductions in the cost of color printing.
D. Fewer monochrome printers are available.
E. Color printing is cheaper than monochrome printing.
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: D | Question #3 Correct Answer: D | Question #4 Correct Answer: B | Question #5 Correct Answer: A,C |


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